our approach

Our task-solving approach is a streamlined result of our experience and research on methodology and systems thinking.

ITertop objective-logical framework

click to get a detailed activity structure

Objects or things, to which the activity is applied in order to transform them. These are SAP customizing and development objects, client business processes, client user knowledge and typical project objects (scope, time, cost, quality, risks, documents). Less formalized objects might come up as well, like stakeholder attitude, relations, expectations and motivation. The set of objects forms the task scope and our area of responsibility.

The process we are building contains actions and operations with the objects in order to achieve the solution. These can be system configuration or ABAP development as well as SAP Note implementaiton or change in a specific business process. The process forms timelines, work decomposition and solutions plans.

The method and assets used for constructing this process. These can be updating tax calculation schema changing Time Evaluation technique or business process re-engineering. The method is central for defining the solution architecture and required team.

The product, the result of our activity: the issue resolution, implemented system or quality assurance document. The product is defined considering given business environment, systems landscape within client IT/HR strategy and roadmaps and, ideally, matches the targeted solution.

part of complimentary expertise


The purpose of the first step is to identify and describe our activity.

To do that we apply what we call the objective-logical framework (OLaF). At first we understand, analyze and describe a task we have recieved from a client in order to visualise the targeted solution provided by the client.

We put the task in the context of the activity objects, our method and process we use to achieve the result, also identifying the result itself as a product of our process.

On the Identification step we do not examine the objects, process, and method in detail, but we achieve an understanding enough to describe the task.

Key steps.

  • Identification of the task.
Key deliverables.
  • Targeted solution.
  • The Scope.
  • Key stakeholders.
  • Key timelines.
  • Task Declaration Document.



This purpose of this step is to plan and prepare the realization.
We describe methods, process and objects to formalize the solution procedure. As an output of the step the team is staffed and assigned, plans and blueprint are signed-off.

Key steps.

  • Solution design.
  • Plan the delivery.
  • Estimate costs.
  • Define budget.
  • Signoff design documents.
Key deliverables.
  • Solution design document (Blueprint, SR, CR, etc.).
  • Solution delivery schedule.
    • Work breakdown structure.
    • Quality validation plan.
    • Communications plan.
    • Risk mitigation plan.
  • Budget.
  • Realization strategy.
  • Test strategy.
  • Placement strategy: integration, migration, security, change.



The purpose of this phase is to incrementally build and test an intergrated business and system environment that is based on the business scenarios and process requirements identified in the previous phase. During this phase, data is loaded, adoption activites occur, and operations are planned. OLAF process is executed to build a product.

Key steps.

  • Plan timeboxed iterations (Sprints).
  • Realize the solution using timeboxed iterations (Sprints).
    • SCRUM Iteration: manage Sprint.
    • SCRUM Iteration: Sprint run.
    • SCRUM Iteration: Document changes.
    • SCRUM Iteration: Sprint review with the Client.
    • SCRUM Iteration: plan and start next iteration if necessary.
  • Conduct client workshop.
  • Provide training.
  • Acceptance testing.
Key deliverables.
  • Client solution acceptance signoff.



The purpose of this phase is to establish a business operation of the realized solution.

  • Final testing.
  • Cutover. Establish extensive support for the first production operations in the delivered solution.
  • Ensure the business transition to the delivered solution.
  • Establish production support and maintenance, finalize documentation.
  • Client Final Approval.

join the team

Are you a success-oriented SAP HCM enthusiast?
Great! Here we are, an evolving team of partners, completely dedicated to providing top-notch services to our clients and self-development.
Are you a freelancer or permanently working professional seeking for the ways to move forward?

We'd offer you a partnerhsip with us and your space for movement.

Our clients would use your expertise, or you might want to prefer to work on one of our internal projects on the SAP Payroll tools development and deployment. If you are more into management, there's also a lot to take over.

Probably you have created an interesting core HR or payroll&time solution adding value to SAP Payroll?

Let's collaborate then.

You might consider working with our clients on your solution.

Maybe you are a novice zealous in starting SAP HCM career with train-insaine-or-remain-the-same attitude?

Working with ITertop experts will give you that boost you are looking for. It's a great way to start.

You'll complete the hard training and get a personal mentor that will be looking after you at first. Then welcome to the field!

Reach out to us

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